PRIVACY POLICY

Cláudia Paula, Unipessoal, LDA 

This Privacy Policy explains how personal data is collected, used, stored, and protected when you access this website or engage with services provided by Cláudia Paula, Unipessoal, LDA.

We are committed to handling your data with clarity, responsibility, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

1. Data Controller

The data controller responsible for your personal data is:

Cláudia Paula, Unipessoal, LDA
Email: [email protected]

2. Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly: 

• Name
• Email address
• Phone number (if provided)
• Information submitted through contact forms, applications, emails, or sessions

Information collected automatically: 

• IP address
• Browser type and device information
• Website usage data (pages visited, time spent, interactions)

3. Purpose of Data Processing

Your personal data is collected and used for the following purposes:

• To communicate with you
• To deliver coaching services, programs, workshops, and related materials
• To manage inquiries, applications, and client relationships
• To send relevant updates, content, or offers (only where consent has been provided)
• To improve website performance, services, and user experience
• To ensure the security and proper functioning of the website

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent (e.g., subscribing to communications)
• Performance of a contract (e.g., delivery of services)
• Legitimate interests (e.g., improving services and communication)
• Compliance with legal obligations

5. Data Retention

Your personal data is retained only for as long as necessary to:

• fulfill the purposes outlined in this policy
• comply with legal, accounting, or regulatory requirements

When data is no longer required, it will be securely deleted or anonymised.

6. Data Sharing

Your personal data will not be sold or shared with third parties for marketing purposes.

Data may be shared only where necessary, including with:

• service providers (e.g., payment processors, email platforms, scheduling tools)
• secure technology platforms used to deliver services
• legal or regulatory authorities, where required by law

All third parties are expected to handle your data securely and in accordance with applicable data protection standards.

7. International Data Transfers

Where data is transferred outside of Portugal or the European Economic Area (EEA), appropriate safeguards will be implemented to ensure your data remains protected in accordance with applicable regulations.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

• unauthorised access
• loss or misuse
• alteration or disclosure

While reasonable steps are taken to protect your data, no system can guarantee absolute security.

9. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data (where applicable)
• Restrict or object to processing
• Withdraw consent at any time (where processing is based on consent)
• Request data portability

To exercise any of these rights, you may contact:
[email protected]

10. Cookies

This website may use cookies and similar technologies to:

• improve user experience
• analyse website traffic and performance
• support functionality

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

11. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

12. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal, technical, or operational requirements.

The most current version will always be available on this website.